Out-of-Hours Information

In case of emergencies outside regular office hours (08:30 – 17:00), it's crucial that you have access to the right veterinary support for your animals. Our phonelines are transferred directly to the Veterinary Surgeon on call, who can respond appropriately to your emergency.

Emergency Contact Information:

  1. Out-of-Hours Emergency Hotline:
    1. Phone Number: 01963350307 option 2
    2. Available: 24 hours a day, 7 days a week
    3. Email: farm@delawarevets.co.uk (for non-urgent queries only)
  2. Our Address:

Delaware Veterinary Group

Fulford House

Torbay Road

Castle Cary

BA7 7DT

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What Constitutes an Emergency?

In case of emergencies, we advise you to call if:

  • Animal Trauma: Injuries from accidents, machinery, or attacks.
  • Severe Illness: Rapid deterioration of an animal's health, fever, severe colic, or difficulty breathing.
  • Calving/Parturition Issues: Complicated births or signs of distress in livestock.
  • Acute Toxicity/Poisoning: If an animal has ingested harmful substances.
  • Lameness/Severe Pain: Sudden or severe limping, difficulty walking, or signs of intense pain.

Non-emergency issues, like routine check-ups or non-urgent treatments, can be scheduled during regular hours.